Shipping policy

When will my order be processed?

We process orders between Monday and Friday. Orders are typically processed within 3–5 business days from the order date and shipped the next business day after processing.

Please note that we do not ship on weekends.
During peak holiday or sale periods, extra processing time may be required.

How long does shipping take within Australia?

Orders shipped within Australia usually arrive within 5–12 business days, depending on your location and local courier times. Please allow for potential delays during peak seasons or due to customs.

Free Shipping Policy

We offer FREE standard shipping on all orders over $100 AUD. Orders under this amount will have a flat shipping fee applied at checkout.

Why am I receiving my items in separate packages?

To provide faster delivery, some items may ship from different warehouses. This means your order could arrive in multiple packages. Don’t worry—your entire order will still be delivered.

All shipping times exclude clearance/customs delays.

Will I be charged with customs or taxes?

Our prices are displayed in AUD and are tax-free. However, for international orders, you may be subject to import duties, taxes, or customs fees once your package reaches your country.

These charges are determined by your local customs office and are the responsibility of the recipient. We are not responsible for customs delays. For details, please contact your local customs authority.

Tracking your package

Once your order ships, you’ll receive an email with a tracking number and link. You can also track your order directly through our.